Privacy policy
1. Introduction
This Privacy Policy governs the manner in which our online store collects, uses, maintains, and discloses information collected from customers (referred to as "Users") of our website. This policy applies to all digital items sold through our online store.
2. Information Collection
We may collect personal identification information from Users when they visit our website, place an order, or interact with our store. The information collected may include the user's name, email address, mailing address, and payment details. We collect this information only if it is voluntarily provided by the User.
3. Use of Information
The information we collect from Users is used for the following purposes:
- To process and fulfill orders: We use the information provided by Users to process and deliver their purchased digital items.
- To improve customer service: The information helps us respond more effectively to customer service requests and support needs.
- To personalize the user experience: We may use the information to understand how our Users as a group use the services and resources provided on our website.
- To send periodic emails: We may use the email address provided by Users to send them order updates, information about related products or services, and promotional content. Users have the option to unsubscribe from receiving such emails.
4. Protection of Information
We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, username, password, transaction information, and data stored on our website.
5. Sharing of Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
6. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Acceptance of these Terms
By using our website, Users signify their acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contacting Customer Support
Users who wish to request a refund or return must contact our customer support team by email or through the contact form on our website. The User should provide their order details, reason for the request, and any supporting documentation or evidence.
9. Resolution
If a refund or return request is approved, we will process the refund or return within a reasonable timeframe. Refunds will be issued using the original payment method used for the purchase.
10. Modifications
We reserve the right to modify or update this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.